Adatvédelmi szabályzat

Last updated: October 16, 2025

Velmora Noir ("we", "our", "us") operates this online store and website to provide you with a curated shopping experience offering premium handcrafted bags and accessories.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or communicate with us.

We are committed to safeguarding your privacy and ensuring your personal data is handled in accordance with the EU General Data Protection Regulation (GDPR) and Hungarian law.

 

1. Data Controller

Name: Brigitta Deák (Velmora Noir)

Address: Boróka utca 7, Tatabánya, 2800, Hungary

Tax number: HU91134385

Email: info@velmoranoir.com

We are the data controller responsible for your personal information.

 

2. Personal Information We Collect

We collect and process the following types of personal information:

•Contact details: name, email address, phone number, billing and shipping address

•Order details: items purchased, payment method, delivery information, and transaction history

•Account details (if applicable): username, preferences, saved items

•Communications: messages, inquiries, or feedback you send to us

•Technical data: IP address, browser type, and device information (via Shopify analytics)

 

3. How We Use Your Data

We use your personal information to:

•Process and deliver your orders

•Provide customer support and handle returns

•Communicate updates about your purchase

•Improve your shopping experience and website functionality

•Comply with legal obligations (invoicing, taxation, warranty)

•Send marketing updates (only with your explicit consent)

 

4. Data Sharing

We share your data only with:

•Shopify, which hosts our store and processes payments

•Trusted partners, such as shipping carriers and payment processors (e.g. Stripe, PayPal)

•Legal authorities, if required by law

We do not sell or rent your personal data to third parties.

 

5. Data Retention

We retain your information for as long as necessary to:

•Fulfil your order and legal obligations (e.g. accounting records for 8 years as per Hungarian law)

•Resolve disputes and enforce our agreements

 

6. Your Rights

Under the GDPR, you have the right to:

•Access, correct, or delete your personal data

•Request restriction or object to processing

•Withdraw your consent at any time

Lodge a complaint with the Hungarian National Authority for Data Protection and Freedom of Information (NAIH)

To exercise your rights, please contact us at info@velmoranoir.com.

 

7. Security

We implement technical and organizational measures to protect your personal information. While no online platform is 100% secure, we continuously monitor and enhance our data protection practices.

 

8. Updates to This Policy

We may update this Privacy Policy periodically.

Any changes will be posted on this page with the updated date.