Privacy policy

Last updated: August 12, 2026

Velmora Noir ("we", "us", "our") operates this online store and website to provide a carefully curated shopping experience featuring premium handcrafted bags and accessories.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or communicate with us.

 

We are committed to protecting your privacy and ensuring that your personal data is processed in accordance with the General Data Protection Regulation (GDPR) and applicable Hungarian laws.

 

1. Data Controller

Name: Brigitta Deák (Velmora Noir)

Address: 2800 Tatabánya, Boróka utca 7., Hungary

Tax Number: 91134385131

Email: info@velmoranoir.com

 

We are the data controller responsible for the processing and protection of your personal data.

 

2. Personal Information We Collect

We may collect and process the following categories of personal information:

 

• Contact details: name, email address, phone number, billing address and shipping address

• Order details: purchased products, payment method, delivery information and transaction history

• Account information (where applicable): username, preferences and saved items

• Communication data: messages, inquiries and feedback sent to us

• Technical data: IP address, browser type and device information (through Shopify analytics services)

 

3. How We Use Your Data

We use your personal information for the following purposes:

• Processing and fulfilling your orders

• Providing customer support and handling returns

• Communicating updates regarding your orders

• Improving your shopping experience and website functionality

• Complying with legal obligations, including invoicing, taxation, warranty and consumer protection requirements

• Sending marketing communications (only with your prior consent where required)

 

4. Data Sharing

We may share your personal information only with:

• Shopify, which provides our ecommerce platform and certain payment-related services

• Trusted service providers, such as shipping carriers and payment processors (e.g. Stripe, PayPal)

• Public authorities where required by applicable law

We do not sell, rent, or otherwise disclose your personal information to unauthorized third parties.

 

5. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfil your orders and contractual obligations

• Comply with accounting, taxation and other legal requirements

• Resolve disputes and enforce our legal rights and agreements

 

6. Mandatory Provision of Data

Certain personal information is required in order to process and fulfil your order, including your name, email address, shipping address and payment-related information.

If you do not provide such information, we may be unable to process or fulfil your order.

 

7. Your Rights

Under the GDPR, you have the right to:

• Access your personal data

• Request correction or deletion of your personal data

• Request restriction of processing

• Request data portability

• Object to the processing of your personal data

• Withdraw your consent at any time where processing is based on consent

• Lodge a complaint with the Hungarian National Authority for Data Protection and Freedom of Information (NAIH)

To exercise any of your rights, please contact us at:

info@velmoranoir.com

 

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information. While no online system can be guaranteed to be completely secure, we continuously monitor and improve our data protection practices.

 

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time.

Any changes will be published on this page together with the updated revision date.